Services / Social & content

Reputation management

More good reviews, calm replies to bad ones.

Your star rating is often the first thing a new customer sees. We help you collect honest reviews from happy customers and respond well to every review, good or bad.

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How it works

Most happy customers never leave a review unless asked, while unhappy ones often do. A simple, well-timed request after every visit evens that out. Replying to every review, especially the critical ones, shows future customers that you listen.

01

Baseline

Current ratings and themes across Google, social and directories.

02

Ask

Automatic review requests by WhatsApp or SMS after a visit or purchase.

03

Respond

Replies drafted for every review within 48 hours, in your voice.

04

Learn

Monthly summary of what customers praise and complain about.

What’s included

The pieces we set up and run for you, depending on what your business needs.

Requests

Review requests

A direct link sent at the right moment, so happy customers actually leave reviews.

Replies

Review responses

Professional, human replies to every review, including the tough ones.

Monitoring

Mention monitoring

Alerts when your business is mentioned or reviewed.

Showcase

Review display

Your real reviews shown on your website, pulled from Google.

Who it’s for

  • Clinics, restaurants, hotels and local services
  • Businesses with a rating below where it should be
  • Owners who don't have time to reply to reviews

What you get each month

  • Review request automation
  • Replies to all reviews
  • Monitoring and alerts
  • Monthly reputation summary
Get a plan for your business

Common questions

Still unsure? Ask us directly, we reply within a working day.

Can you post reviews for us?

No. Fake reviews break Google's rules and Indian consumer law, and they get removed. We only help real customers review you.

Can you delete negative reviews?

Only those that break platform rules. For genuine criticism, a calm reply works better.

Should I offer discounts for reviews?

No, incentivised reviews are against Google's policy. A simple, timely request is enough.

Which platforms do you cover?

Google first, plus Practo, Justdial, Facebook or industry sites relevant to you.

Ready when you are

Leads on loop.

Tell us about your business. We’ll show you where leads are leaking and what we’d fix first, free.